Privacy Policy

Privacy Policy

Effective on October 21, 2009

Life360 is committed to protecting your privacy. This privacy policy describes how Life360 collects and uses the personal information you provide on our website: www.life360.com. It also describes the choices available to you regarding Life360's use of your personal information and the steps you can take to access this information and to request that we correct or update it.

TRUSTe

Life360 is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. This website has agreed to have its privacy practices monitored for compliance by TRUSTe.

If you have questions or concerns regarding this policy, you should first contact us at admin@life360.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe. TRUSTe will then serve as a liaison with the website to resolve your concerns.

Collection and Use of Personal Information

We collect the following personal information from you.

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, expiration date, billing address
  • Preferences Information such as product wish lists, order history, marketing preferences
  • Unique Identifiers such as user name, ID number, account number, password

We collect this information when you

  • Set up an account
  • Sign up for our newsletter or email list
  • Contact us with questions or request more information about our products or services

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine which products best meet those needs
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Respond to your questions and concerns
  • Improve our website and marketing efforts
Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and choice.

We may provide your personal information to agents or service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers to ship your order, or send you email on our behalf. These third parties are authorized to use your personal information only to perform the service they are providing for us.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

In the event Life360 goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use your information for any other purpose.

Choice/Opt-Out

You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at admin@life360.com.

Cookies and Other Tracking Technologies

Cookies

Cookies are very small text files that are stored on your computer when you visit certain web pages. We use cookies on our site to

  • Keep track of login name and password
  • Personalize your experience

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.

We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We may record your IP addresses when you place an order through our site in order to detect and prevent fraud.

Web Beacons

A web beacon is an electronic image placed on a web page that can serve many of the same purposes that cookies serve, For example, recording the pages you visit on our site. We or third parties may use web beacons to track the traffic patterns of users from one page to another.

We or our third party service provider may use web beacons in some of our emails to let us know which emails have been opened by recipients or track click-through rates. This allows us to gauge the effectiveness of our communications to customers and our marketing campaigns.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at admin@life360.com.

Widgets

Our website includes Widgets, which are interactive mini-programs that run on our site and are designed to provide single-purpose services (e.g. displaying the latest news, opinions, music, etc). These Widgets are hosted by a third party. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable certain features of the Widget to function properly. The information collected by this Widget is subject to the Widget's privacy policy. Life360 is not responsible for personal information you choose to provide through the Widget.

Our website offers blogs or community forums to allow you to learn more about us. You should be aware that any personally identifiable information you provide in these areas may be read, collected, and used by others who access them. We are not responsible for any personally identifiable information you choose to submit in blogs, forums, chat areas, instant message services, bulletin boards, or any other publicly accessible service or website.

Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at admin@life360.com.

In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.

Notification of Privacy Statement Changes

We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by writing or email us at the address below.

Life360
78 1st Street
San Francisco, CA 94105
admin@life360.com
415-462-0002