Emergency Assistance

24/7 Family
Safety Assist.

  • Stolen Phone Protection
  • Roadside Assistance
  • Emergency Services Dispatch
  • Disaster Response
  • Medical Assistance
  • Travel Support

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Get to know
Family Safety Assist ↓
Included with Gold & Platinum membership

A team of trained experts is always standing by to help each member of your family.

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Stolen Phone Protection

When your phone takes a walk.

It happens — and it’s super stressful. If your phone is stolen, we’ll help cover the cost of your replacement once we’ve verified your claim.

We’ll reimburse:

Gold

$500 for Gold members

Platinum

$1000 for Platinum members

Help sent straight to you when the unexpected happens.

Roadside Assistance

When you’re stuck on the side of the road.

Car trouble happens even to the safest drivers. We’ll send a trained professional right to you — anytime, anywhere.

We’ll cover:

Metro:

Gold25 km free towing

Platinum40 km free towing

 

Rural:

Gold

50 km free towing

Platinum

80 km free towing

We keep you moving with:

Jumpstarts & refueling
Dead battery? No gas? We got the juice. We'll get you moving again in no time.

Towing & tyre changes
We'll fix your flat or tow you where you need to go. Get up to 80 km free towing on us.

Lockouts
We’ve all been there. But don’t break glass in case of emergency — we’ll get you back in the easy way.

Emergency Dispatch

When you need an ambulance.

When Life360 detects a car crash or gets an SOS alert from a member of your Circle, we respond immediately. We’ll send an ambulance, alert your Circle, and stay on the line until help arrives — even if you can’t ask for it.

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Anytime. Anywhere.
Any situation.

Disaster Response

When you need help getting out.

  • Natural disasters
  • Emergency evacuation
  • Disease outbreak advice and assistance

Medical Assistance

When you don’t feel well.

  • 24/7 nurse helpline
  • Medical, dental, pharmacy referral
  • Emergency medical evacuation: necessary arrangements for emergency transportation home or to the nearest medical facility
  • Inpatient medical monitoring: monitor your condition and keep in contact with your family, and provide continuing liaison

Note: Advice and coordination is provided. All costs for its execution is the user’s responsibility.

Travel Support

When you’re far from home.

  • Pre-trip info: Local health reports, required immunisations and visas, currency exchange rates, weather reports, and more
  • Updated airline reservations
  • Lost luggage support
  • Help replacing lost or stolen travel docs
  • Translators and interpreter referral

Try now for free!

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Membership plans built for modern life.

Whichever plan you choose, rest easy knowing that your features will cover each family member — now including the ability to link your Life360 and Tile accounts to see everyone and everything in your Life360 map.

Loved by 66 million members and counting.

See why Life360 is the #1 family safety app with a 4.7 star rating on the App Store and a 4.6 star rating on Google Play.