Emergency Assistance

24/7 Family
Safety Assist.

  • Illustration of smartphoneStolen Phone Protection
  • Tow truck illustration for roadside assistanceRoadside Assistance
  • Illustration of ambulanceEmergency Services Dispatch
  • Illustration of helicopterDisaster Response
  • Illustration of hospital sign (plus symbol)Medical Assistance
  • Illustration of globeTravel Support

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Emergency assistance page within Life360 app

Get to know
Family Safety Assist ↓
Included with Gold & Platinum membership

iPhone showing Life360 expert calling

A team of trained experts is always standing by to help each member of your family.

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Stolen Phone Protection

When your phone takes a walk.

It happens — and it’s super stressful. If your phone is stolen, we’ll help cover the cost of your replacement once we’ve verified your claim.

We’ll reimburse:


$100 for Silver members


$250 for Gold members


$500 for Platinum members

Person stealing phone out of someone's bag

Help sent straight to you when the unexpected happens.

Roadside Assistance

When you’re stuck on the side of the road.

Car trouble happens even to the safest drivers. We’ll send a trained professional right to you — anytime, anywhere.

We’ll cover:


10km free towing


80km free towing

Illustrated people and car with donut tire

We keep you moving with:

Illustration of car with hood up from the side

Jumpstarts & refueling
Dead battery? No gas? We got the juice. We'll get you moving again in no time.

Illustration of tow truck

Towing & tire changes
We'll fix your flat or tow you where you need to go. Get up to 80km of free towing on us.

Illustration of a key

We’ve all been there. But don’t break glass in case of emergency — we’ll get you back in the easy way.

Female Emergency Dispatcher with a headset microphone

Emergency Dispatch

When you need an ambulance.

When Life360 detects a car crash or gets an SOS alert from a member of your Circle, we respond immediately. We’ll send an ambulance, alert your Circle, and stay on the line until help arrives — even if you can’t ask for it.

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Anytime. Anywhere.
Any situation.

Palm trees blowing in extreme winds

Disaster Response

When you need help getting out.

  • Natural disasters
  • Emergency evacuation
  • Disease outbreak advice and assistance
Medical professional taking notes while on the phone, with a chat bubble "it sounds like your daughter will need to see a specialist, we'll refer her to a doctor in the area"

Medical Assistance

When you don’t feel well.

  • 24/7 nurse helpline
  • Medical, dental, pharmacy referral
  • Emergency medical evacuation: necessary arrangements for emergency transportation home or to the nearest medical facility
  • Inpatient medical monitoring: monitor your condition and keep in contact with your family, and provide continuing liaison

Note: Advice and coordination is provided. All costs for its execution is the user’s responsibility.

Illustration of a woman holding a large coffee cup with a life360 notification alert above her

Travel Support

When you’re far from home.

  • Pre-trip info: Local health reports, required immunizations and visas, currency exchange rates, weather reports, and more
  • Updated airline reservations
  • Lost luggage support
  • Help replacing lost or stolen travel docs
  • Translators and interpreter referral
Illustration of a woman holding a large coffee cup with a life360 notification alert above her

Try now for free!

Download now

Membership plans built for modern life.

Whichever plan you choose, rest easy knowing that your features will cover each family member — now including the ability to link your Life360 and Tile accounts to see everyone and everything in your Life360 map.

Loved by 66 million members and counting.

See why Life360 is the leading family safety app with a 4.7 star rating on the App Store and a 4.6 star rating on Google Play.