Crash Detection & Emergency Response
Keep your family protected on the road with our crash response system. We automatically detect when a car accident occurs and call the person involved. If they need immediate assistance, we dispatch emergency services to their exact location and stay on the line until help arrives. We notify emergency contacts and Circle members, so that even in the worst situation, everyone knows what is going on.
Peace of Mind
When an accident occurs, you’ll want help by your side as fast as possible. With Driver Protect, we’re able to provide your exact location to emergency services and make sure your loved ones are able to receive help as quickly as possible, when they need it. Once they’re taken care of, we call you to notify you of what happened.
Unlike other crash response services, Life360 Driver Protect doesn’t require purchasing and installing an expensive device in your car. How does it work? The Life360 app uses the accelerometer in your phone and your location data to automatically detect when a family member is driving. When we detect an accident, a crash alert triggers. The information is immediately sent to agents at the Life360 Emergency Response Center. Our agents are trained to handle emergencies and will get you or your family member the help they need right away.
If emergency assistance is not needed, cancelling the alert is as easy as opening the app and tapping “cancel crash alert”.
If the accident isn’t serious, but you still require a tow or additional needs, your subscription includes roadside assistance that gets you the help you need quickly. In all cases, you have peace of mind while your family is on the road.
Crash detection is only available in the USA, and will only work if you have an active cellular connection.
How Crash Detection Works
The Life360 app automatically detects when an accident occurs.
Our Crash Response Agents immediately call the individual involved in the accident.
If you are in need of emergency assistance, the agent will dispatch an ambulance to your exact location.
Our agents will notify your emergency contacts that you’ve been in an accident, and update them with any relevant information.
Weekly Driver Reports for the Family
Be a family of better, safer drivers. We let you know what occurred during each drive with instant, detailed reviews, showing the following information in the map at the time of occurrence:
- Phone Usage
- Rapid Acceleration
- Hard Braking
- Top Speed
With our Safe Drive Reviews, we provide you in-depth information about each of your family member’s driving habits. Monitor each drive and improve over time. You will see the following data:
Whether a family member is texting, checking their email, or changing the music on their phone during a drive, you will see instances of unsafe phone use while driving.
If a family member hits the gas too hard coming off a red light or takes an onramp too aggressively, we’ll report instances of Rapid Acceleration.
Any time a vehicle comes to an abrupt stop, there will be an instance of Hard Braking.
At the end of each trip, we will show you the top speed the vehicle reached during the drive.
Extended Roadside Assistance
Give your family access to a 24/7 direct hotline of trained advisors that can provide minor accident support and send help your way if you’ve got a flat tire or need a tow.
Get peace of mind with comprehensive roadside assistance for everyone in your family. If a minor accident or problem leaves you in shock, or you have no idea where you are, you can rely on us to know your exact location.
You’re covered for:
- Flat tires
- Jump starting a battery
- Running out of gas
Anytime, anywhere, your family can call us and get support while they’re on the road. A real person will be available to you, no matter the situation, to help solve any problem with your drive. Just call, and we’ll pick up.
Life360 Driver Protect also includes all the features of Life360 Plus:
Unlimited Place Notifications
Set up unlimited Place notifications for the whole family. Get notified when your family members come and go from home, work, school, and any other important locations.
Stay informed about local crime, including details about the incident (e.g. theft, burglary, vandalism), location, and resolution. You’ll also be able to see if registered sex offenders live in your neighborhood.
Priority Same-Day Email Support
Questions about how the app works? Need help with your account? When you contact support, we’ll give you priority service, and respond within 24 hours.
30 Days of Location History
See where your family is coming and going. We store 30 days of history so you can look back in time.